IT Infrastructure and Applications
Gestionamos la infraestructura de nuestros clientes, ya sea OnPremise,
en la nube o en una arquitectura híbrida.
BeClever’s main objectives from the Infrastructure and Applications area are the following:
- Ensure maximum performance of these systems and applications
- Maximise availability
- Facilitate management
In this way, at BeClever we consider it critical to analyse the performance of these systems and applications, so that we ensure the best possible response times and allow in this way for users to work efficiently, maximising their productivity, and guaranteeing a good usability.
We will work to maximise the availability of systems and applications, implementing the solutions necessary to avoid or minimise any loss of service, and to recover the service in the easiest and most immediate way possible.
Finally, we want to equip the IT staff of companies with solutions that will enable them to avoid performing manual and recurring tasks, that have no added value, so that they can devote as much time and effort possible to performing those tasks that really add value to the companies.
In an ever-changing world, it is critical for companies who want to remain competitive to have reliable systems, with high performance, and an internal staff focused on innovation, so that they can continue to move forward and adapt to a market and needs of their own customers that are increasingly changing, and become this way increasingly more competitive and agile.
Infrastructure and Application Performance
The competitiveness of all companies is guided by their ability to adapt to the market and offer it competitive products. To do this, it is essential to have the internal systems necessary to enable them to be agile and productive in their quest to offer products and services of high quality and adapted to the needs of their customers.
At BeClever we want to support our customers in ensuring that these internal systems deliver the performance the company needs to remain competitive.
At BeClever we will analyse the performance of the different technological layers of the IT infrastructure of our customers, so that we can detect and resolve any problems of performance in the shortest possible time on the one hand and, on the other hand, improve performance if cases are detected where performance still has room for improvement.
We will analyse the different applications, databases and infrastructure (operating system and storage array), so that our customers enjoy the best possible performance in their IT ecosystem:
- We will analyse the response time of the applications (web or client/server), including both the real end-user experience and the response times of the application server, to detect the causes of any performance problem, and resolve them quickly and efficiently. We will also be able to proactively detect and resolve performance degradations.
- We will analyse the performance of our customers’ databases, optimising their overall performance, and rewriting those database statements whose response times allow for improving the general performance of the applications they serve.
We will analyse the use of operating system and I/O generated against the storage systems, to make sure we have the physical resources required to ensure adequate performance.
To know the status of our infrastructure and applications, it is essential to have the right solutions for monitoring. Thus, we consider it essential to measure levels of service offered to our users, focusing on applications that use, and measure from them, the status of each tier (web, middleware, database, servers, SAN and communication devices) of the entire infrastructure that provides service to those applications.
We work with different manufacturers and/or open-source solutions to meet the needs of our customers.
APM (Application Performance Monitoring)
We are experts in APM (Application Performance Management) solutions to help you monitor your applications and ensure the best possible user experience. We will help you to manage as efficiently as possible all applications, including those that are more complex with a distributed architecture.
All this with an end-to-end visibility, including the end-user experience, requests served by the application servers, statements in database and dependence of the infrastructure. We will be able to have a map of our applications to correctly understand their architecture, dynamic baseline (via machine learning) and diagnosis at source code level.
Centralisation of Logs
Beyond helping you centralise all logs in a single centralised repository, we will make all this data accessible in a way that is easily exploitable, so as to:
- Allow us to detect and resolve problems faster, reducing the downtime of our applications and systems so that we can improve user satisfaction and retention.
- Be able to relate events in all tiers of your infrastructure for a visibility at service level.
- Reduce operational costs and improve operating efficiencies.
- Favour innovation and adopt the best business decisions thanks to the analysis and operational intelligence.
We will analyse the behaviour of the overall infrastructure, analysing the resources consumed by the different systems, as well as their I/O times, to detect bottlenecks in access to storage systems, and we can improve the performance of our applications by ensuring adequate access to data.
Among the manufacturers we work with are the following
Business Continuity and Availability
It is critical for our customers maximise the availability of their systems, because in a world as dependent on technology as the present, it is essential to have all operating systems in order to be able to manufacture and serve their products and/or services.
In this way, at BeClever we consider essential the implementation of an IT architecture prepared to tackle different unexpected situations that can arise over time.
There are two different ways to help maximise the availability of our systems, which are fully complementary: prevention and recovery.
Usually, much emphasis is placed on working on the recovery track, assembling backup datacentres (or data processing centres) and backup solutions that allow us to be able to retrieve the necessary services. Obviously, at BeClever we can help you to establish the necessary recovery tracks to pick up the service if needed, but additionally, we will also help you to minimise that recovery time from hours to minutes.
On the other hand, we think it is essential to maximise the productivity of our users to also work in an architecture that can help us to forestall and prevent loss of service. Hence, we will help you define the architecture necessary to ensure that a crash of the main storage system does not affect the service, by balancing data access to the storage array in the backup Datacentre transparently for applications.
Once a disaster occurs and an application or system are not available, it is important to be able to automate as much as possible recovery from such events and, if necessary, to have the mechanisms necessary to recover service from the backup infrastructure (backups) or the existing backup environment.
Rapid Disaster Recovery
Usually, we are confident in our backup infrastructure to pick up the service if necessary in critical situations. The problem in this case is the time required for recovery, which may not be acceptable for the business. At BeClever we can help reduce the recovery and implementation of such services to minutes, in such a way that, regardless of the size of the environment to recover, we will cover the most demanding recovery times.
We understand business continuity as the ability of the business to continue operating when the infrastructure crashes. To achieve this, we equip your infrastructure with the mechanisms necessary to prevent loss of service when faced with potential disasters. It prevents a problem of your storage system causing a total crash of your applications by implementing a fault-tolerant architecture, where the secondary cabin takes control totally transparently for the user.
There are different ways to ensure continuity of business more or less quickly, as well as more or less easily. From an architecture with distributed datacentres or software functionalities that allow a recovery as quickly and easily as possible.
For environments with backup datacentres, we assemble the necessary storage solutions that allow ensuring data replication between datacentres, and that offer the best performance of availability in the event of a crash. From the point of view of hardware, we work with Dell-EMC, NetApp and PureStorage, to meet the most demanding requirements, at both availability and performance level.
Among the manufacturers we work with are the following
Simplified Management of Microsoft Infrastructure
Historically, the IT department of companies has been seen as an unproductive expenditure or a multiservice support department, when it is one of the areas that can add the most value to the different business departments. When IT is aligned with the company’s strategy, it is the driver for incorporating innovation into it.
That is why, from BeClever, we want to help the IT department to devote itself as much as possible to those value-added tasks that allow companies to innovate and achieve maximum competitive edge.
Thus, we want to avoid carrying out manual or recurring tasks that consume time and effort without providing any value, so that the IT staff can spend as much time as possible on those tasks that help companies grow and innovate.
In this regard, we help our customers to implement those solutions that minimise or even eliminate the time devoted to many common tasks, such as administration and maintenance of equipment, inventory of applications, reports, etc., and thus release the internal staff to devote themselves to analysing possible improvements that will have an impact on profits for the company’s business. In addition, and as experts in Microsoft Active Directory, we will also help you to guarantee the correct state and functioning of the AD infrastructure.
Among the manufacturers we work with are the following
Historically, the time required to perform the necessary changes in our applications has been excessively long, making it difficult to align these changes with business objectives. A DevOps approach, where we rely on shorter developments, more reliable and more frequent deliveries, allows us to adapt much more efficiently to the needs of the business, so that we can be much quicker, nimbler and more efficient.
To achieve these objectives, BeClever provides service in three key areas that will help us to be faster, nimbler and more efficient:
- Continuous monitoring and analysis of performance of applications and databases: we help our customers to identify those components of the software that have not been functioning properly since the early stages, to ensure that the code that reaches production is as optimised as possible. <link to our part of APM 1.1.2>
- Test Data Management (TDM): we provide the development teams with independent virtual databases, so that the work of each development team is totally independent from the rest, and it can, in this way, speed up the production of the different developments. <link to our part of TDM 2.5>
- Continuous life cycle: we implement the continuous life cycle solutions (such as Jenkins) needed to automate the steps between environments.
- Load testing: we can generate the load tests (both at the application level and at the level of databases) as required in preproduction environments to ensure the performance of applications once implemented in production.
- Software quality: we analyse the quality of the developments in the different stages, so that we ensure that the software that reaches the productive environments is of a high quality.